Collection: Products

FREQUENTLY ASKED QUESTIONS

WHAT IS CBD?

CBD is a cannabinoid found in numerous Cannabis plants.

Unlike THC, CBD is NOT a psychotropic substance, NOT having an intoxicating effect on the user.

However, CBD is a psychoactive substance as it interacts with the body's endocannabinoid system, which plays a role in regulating various physiological functions, including mood, sleep, and stress response.

IS IT LEGAL TO BUY CBD FLOWERS IN PORTUGAL?

We work with independent laboratories to test and verify the THC concentration and quality of our CBD flowers, ensuring full compliance with all applicable regulations.

The sale of CBD flowers is legal in Portugal and the European Union, provided that the THC content does not exceed the recently updated limit of 0.3%.

In our shop, we guarantee that all our products meet all legal requirements.

HOW ARE SAILOR HEMPIRE PRODUCTS SHIPPED?

Our packaging allows for discreet shipping of CBD flowers while ensuring the preservation of their quality and aromas. The packages are sealed and protected from sunlight and are sent in a padded envelope to ensure greater product protection during transport, with a discreet Sailor Hempire logo sticker, without the company name.

On the outside, a plastic shipping package, where the shipping details appear, without mentioning the name Sailor Hempire and with no possible connection to the contents of the order.

We value quality and discretion in our products.

WHAT IS THE DELIVERY TIME?

Shipments are dispatched within 24 hours of the order being placed.

Delivery times vary depending on the final destination. Deliveries within mainland Portugal usually take between 1 and 2 business days.

WHY BUY CBD FLOWERS ONLINE?

Buying CBD flowers online offers the convenience of purchasing the products you are looking for from home, work, the train, or another location with an internet connection. With the convenience of a few clicks, you will have your order delivered to an address of your choice!

DO YOU ACCEPT RETURNS?

Please see our full returns policy here.

I WANT TO FILE A COMPLAINT, HOW SHOULD I PROCEED?

Our mission is to ensure complete customer satisfaction in all interactions with the brand and our products. We value the quality of all services and, obviously, the products sold.

However, not everything always goes as planned. With this in mind, we are available to answer any questions or problems experienced by our customers! To do so, you can contact us via WhatsApp or fill out the contact form on the "Contacts" tab.

If, despite our efforts, your dissatisfaction persists, you can file a complaint in the online complaints book. You can also consult our policy on Alternative Dispute Resolution for Consumers.

  • FREE SHIPPING

  • DELIVERY IN 48 HOURS

  • DISCREET ORDER

  • 100% LEGAL CBD